This website is operated by g&m Pte Ltd., a company incorporated in the Republic of Singapore and having its registered address at 8 Shenton Way #13-03 AXA Tower, Singapore 068811 (hereinafter referred to as g&m).
Our Privacy Principles
- We do not sell customer information.
- We do not permit those who are doing business on our behalf to use our customer information for their own purposes.
- We contractually require any person or organization providing products or services on our behalf to protect g&m customer information.
- We do not share customer information with anyone within or outside g&m unless:
o You expressly authorize it; or
o It is permitted or required by law; or
o Your insurance policy contract with us permits us to do so.
- We provide our prospective and former customers the same protection as existing customers pertaining the use of personally identifiable information.
Information We Obtain From You
Types of information we collect and how we gather it may include:
- From your applications and other forms related to our products and through your conversations with g&m representatives or agents
- When you interact with our website at gnm.com.sg, our mobile site and applications, our social media sites and applications or your interactions with our online advertisement
- From your transactions or experiences with us, such as payments, underwriting, and claims
How We Use Information About You
We use customer information, sometimes including consumer report information, for the following purposes:
- Underwrite and rate your policies or accounts
- Process your claims
- Protect against fraudulent and unauthorized transactions
- Provide billing
- Service your policies and accounts
- Enhance your customer experience
- Offer you other insurance or financial services products that may suit you
- Contact you for your views on our products, services and for marketing purposes
We Protect Customer Information
We maintain physical, electronic, and procedural safeguards to protect nonpublic personal information and to comply with associated laws. In addition, we regularly review our policies and practices, monitor our networks, and test the strength of our security.
Information for Internet, Mobile, and Social Media Users
g&m may use common tracking technologies like browser cookies, analytical tools, or other technologies to customize our websites, mobile applications, and social media interactions to enhance your overall customer experience. Our mobile and social media applications may also collect non-personally identifiable demographic information (such as age, sex, and location) about the users of each application.