Privacy Policy

This website is operated by G&M Pte Ltd., a company incorporated in the Republic of Singapore and having its registered address at 8 Shenton Way #44-01A AXA Tower, Singapore 068811 (hereinafter referred to as G&M).

G&M is committed to protecting the privacy of all visitors to our website, and as part of our commitment to privacy, we make this privacy statement. The extent of the information that we collect depends on the information you provide us. Please read the following privacy policy to understand how we use and protect the information you provide us.

Our Privacy Principles

  • We do not sell customer information.
  • We do not permit those who are doing business on our behalf to use our customer information for their own purposes.
  • We contractually require any person or organization providing products or services on our behalf to protect G&M customer information.
  • We do not share customer information with anyone within or outside G&M unless:
    • You expressly authorize it; or
    • It is permitted or required by law; or
    • Your insurance policy contract with us permits us to do so.
  • We provide our prospective and former customers the same protection as existing customers pertaining the use of personally identifiable information.

Information We Obtain From You

Types of information we collect and how we gather it may include:

  • From your applications and other forms related to our products and through your conversations with G&M representatives or agents
  • When you interact with our website at gnm.com.sg, our mobile site and applications, our social media sites and applications or your interactions with our online advertisement
  • From your transactions or experiences with us, such as payments, underwriting, and claims

How We Use Information About You

We use customer information, sometimes including consumer report information, for the following purposes:

  • Underwrite and rate your policies or accounts
  • Process your claims
  • Protect against fraudulent and unauthorized transactions
  • Provide billing
  • Service your policies and accounts
  • Enhance your customer experience
  • Offer you other insurance or financial services products that may suit you
  • Contact you for your views on our products, services and for marketing purposes

We Protect Customer Information

We maintain physical, electronic, and procedural safeguards to protect nonpublic personal information and to comply with associated laws. In addition, we regularly review our policies and practices, monitor our networks, and test the strength of our security.

Information for Internet, Mobile, and Social Media Users

G&M may use common tracking technologies like browser cookies, analytical tools, or other technologies to customize our websites, mobile applications, and social media interactions to enhance your overall customer experience. Our mobile and social media applications may also collect non-personally identifiable demographic information (such as age, sex, and location) about the users of each application.

Occasionally, our website may contain electronic links to other websites. In case you choose to visit these websites, their own terms of use, privacy policy and privacy preferences will apply. G&M shall not be held responsible for any issues / incidents arising from the use of such websites.

CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to this website and, where appropriate, through e-mail notification.